This Privacy Policy describes how Cherished By You collects, uses and protects your personal information when you visit or make a purchase from this website, in accordance with The Data Protection (Bailiwick of Guernsey) Law, 2017 and the General Data Protection Regulation (EU) 2016/679.

From time to time Cherished By You may make changes to the policy by updating this page.  This policy is effective from 11 September 2018.

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PERSONAL INFORMATION WE COLLECT

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When you visit our Site, you may be asked to provide us with personally identifiable information which can be used to contact you (“Personal Information”).  This may include the following information:

• Your Name

• Contact information including email address and telephone number

• Usage data and Cookies

• Any other information which you may provide in the process of filling out any of the forms on our Site.

We may use your personal data to contact you for marketing, promotional materials, newsletters and any other information that we think may be of interest to you.  At any point you may opt out of the communication by us by unsubscribing. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal email, email address, and phone number.  We refer to this information as (“Order Information.”)

When we talk about Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.

 

USAGE DATA

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We may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as (“Device Information”).

 

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COOKIES AND OTHER TRACKING TOOLS

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A cookie is a small file which is stored on your device with your permission and often include an anonymous unique identifier.  It is designed to allow the web application to respond to you as an individual, tailoring its operations to your need, likes and dislikes by gathering information about your preferences.

The types of cookies we use include core functional cookies which are required for our site to operate correctly and tracking cookies which help us to monitor and improve our site for our users.

 

The types of cookies we use are:

Session - These allow us to operate our site

Preference - These are used to remember your preferences

Security - These are for security purposes

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We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 

There are a couple of options to take should you not be comfortable with us storing cookies when using our site.

• Within most web browsers there is an option to disable all or just third party cookies.  For further instructions on how to do this please visit https://aboutcookies.org/.  Please note that if you disable all cookies our website may not function as intended and as such you may not be able to use portions of our site.

• Alternatively you may use our site using your browsers anonymous browsing mode.  This will mean cookies will not be stored for any longer than your session.

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HOW WE USE THE DATA

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We use the collected data for the following purposes:

 

• Internal record keeping

• To provide, maintain and inform you of a change to services

• To provide you with new, promotions, special offers or new product information

• To complete analysis in order to improve services

• Usage monitoring

 

How we use, share and disclose your site visitors’ personal information

Our site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

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DATA RETENTION

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When you place an order through the Site, we will maintain your Order Information for our records in accordance with this privacy policy until you ask us to delete this information or there is no legitimate reason for us to retain the data.

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SECURITY

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The security of your data is important to us and we are committed to ensuring that your information is secure.  Unfortunately no method of transmission over the internet or electronic storage is 100% secure.  In order to protect unauthorised access or disclosure we have commercially acceptable means in place to protect your Personal Information, however we cannot guarantee its absolute security.

 

COMPLIANCE WITH LAW

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There may be certain circumstances which require Cherished By You to disclose your Personal Information if we are required to do so by law or in response to a request by a public authority.

We may disclose your Personal Information in good faith if the action is necessary to:

• To comply with any legal obligation

• To investigate a possible wrongdoing in relation to a service

• To protect against any legal liability

• To defend our rights or property of Cherished By You

• To ensure that personal safety of our users and the public is protected

 

Finally, we may also disclose your Personal Information to comply with applicable laws and regulations, to respond to lawful request for the information we receive, or to otherwise protect our rights.

Processing of Personal Information under the General Data Protection Regulation (“GDPR”)

If you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site).  Additionally, please note that your information will be transferred outside of Europe, including to Guernsey and the United Kingdom. Your Personal Information is maintained and processed on computers located in Guernsey and the United Kingdom.  Your consent to this privacy policy and submission of information represents your consent to the area in which the data is maintained and processed.

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YOUR RIGHTS UNDER GDPR

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If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to be informed what Personal Information we hold on you, please contact us through the contact information below.

Please be advised that verification of your identity will be required before any information may be provided.

 

BEHAVIOURAL ADVERTISING

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As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

You can opt out of targeted advertising by:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

 

CONTACT US

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For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by:

 

• By e-mail at info@cherishedbyyou.com;

• By post at Scopwick, Planque Lane, Forest, Guernsey, GY8 0DT